The European Union’s new online safety rules come into full force today in Ireland and across the EU.
The Digital Services Act requires online platforms to do more when it comes to removing harmful content and tackling the spread of disinformation.
Companies face fines of up to 6% of global turnover for violating the rules and could be banned from doing business in the EU for repeated breaches.
The Irish media regulator, Coimisiún na Meán, has been tasked with enforcing the DSA in Ireland.
From Monday, it will operate a contact centre for members of the public to raise concerns about online content and to receive advice.
When users spot illegal content online, they are being encouraged to flag it with the platform which will have a duty to address it.
Because so many of the big tech firms have their European Headquarters in Ireland, the Irish regulator will also have a role in dealing with complaints from other EU countries.
Human rights group Amnesty International has called on governments to robustly enforce the new rules.
“It’s a historic day for tech accountability,” said Alia Al Ghussain, researcher and advisor at Amnesty Tech.
“EU member states and the EU Commission must resist any attempts by Big Tech companies to water down implementation and enforcement efforts and insist on putting human rights at the forefront of this new digital landscape,” Ms Al Ghussain said.
Coimisiún na Meán’s new contact centre will begin operating from Monday and can be reached on 01 963 7755 or by emailing usersupport@cnam.ie.
