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McDonald’s says tech issue resolved following outage

McDonald’s Ireland has said that a technology outage which impacted their restaurants has now been resolved.

The problem meant that some customers at outlets not only in Ireland but also in the UK, Germany, Austria, Japan, Australia and New Zealand were unable to order food in their restaurants for a time this morning.

In a statement, a spokesperson for McDonald’s Ireland confirmed that the issue was not related to a cyber-security issue and has now been resolved.

In Japan, the US fast food giant said on X that it was “currently experiencing a system failure” and “temporarily suspending operation at many outlets”.

China was also affected for several hours, with the outage a hot topic on social media platform Weibo, but the firm later said its online ordering system had been fully restored.

McDonald’s in Hong Kong wrote on Facebook that its “mobile ordering and self-ordering kiosks are not functioning” but later said its system was “gradually returning to normal”.

Singapore was also hit, as were Australia and New Zealand according to media reports.

India, Indonesia and Thailand were unaffected.

Additional reporting AFP

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